Privacy Policy

Last Updated: 17 November 2025
Company: TiraLead Ltd (“TiraLead”, “we”, “us”, “our”)

TiraLead Ltd is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in accordance with the UK GDPR, EU GDPR (where applicable), and the Data Protection Act 2018.

1. Information We Collect

1.1 Information You Provide to Us

We may collect:
– Name, email address, phone number
– Company details such as business name, industry, and website
– Billing information required for invoicing
– Information shared through forms, enquiries, onboarding, or meetings
– Documents, briefs, and campaign-related information you choose to provide

1.2 Information Collected Automatically

This can include:
– IP address and general location
– Browser and device information
– Pages visited, time spent, and referring URLs
– Cookies and similar technologies (see Cookie Policy)

1.3 Information From Third Parties

We may receive business-related information from:
– Public sources
– Platforms you integrate with our services
– Partners who have lawful grounds to share data

2. How We Use Your Information

We use your information to:
– Provide lead generation, outreach, and campaign management services
– Communicate with you during onboarding and throughout the service
– Optimise and analyse campaign performance
– Improve website functionality and user experience
– Comply with legal, contractual, and financial obligations
– Send marketing communications where consent or legitimate interest applies

3. Legal Basis for Processing

We process personal data under the following legal grounds:
– Contractual necessity: to deliver the services you request
– Legitimate interest: to operate, improve, and secure our business
– Consent: for marketing or cookies
– Legal obligation: where required by law

4. Sharing Your Information

We do not sell personal information.

We may share data with:
– Trusted third-party providers who support our operations (e.g., communication platforms, cloud services, analytics systems, payment processors)
– Legal or regulatory authorities where required
– Successors in the event of a merger, sale, or business restructuring

We do not publicly list all processors for security and operational reasons, but further information can be provided upon request.

5. Data Retention

We retain personal information only for as long as necessary to:
– Provide our services
– Satisfy legal, accounting, or reporting requirements
– Resolve disputes

Examples of retention periods:
– Client data: up to 6 years
– Lead data: 12–24 months
– Marketing data: until you unsubscribe

6. International Transfers

Some service providers may operate outside the UK or EEA.
Where this occurs, we ensure appropriate safeguards such as Standard Contractual Clauses and secure data handling practices.

7. Data Security

We use technical and organisational measures to protect your information, including secure servers, restricted access, authentication controls, and safe data-handling processes. While no system is completely secure, we aim to maintain a high standard of protection.

8. Your Rights

Under UK and EU GDPR, you have the right to:
– Access the data we hold about you
– Request correction of inaccurate information
– Request deletion of your data
– Restrict or object to certain types of processing
– Request data portability
– Withdraw consent at any time
– Opt out of marketing communications

To exercise your rights, contact us at: hello@tiralead.com

9. Cookies

We use cookies to support website functionality, analytics, performance, and (where applicable) marketing activities.
You may adjust your cookie preferences through your browser settings.
See our Cookie Policy for full details.

10. External Links

Our website may contain links to external sites.
We are not responsible for their content or privacy practices.

11. Changes to This Policy

We may update this Privacy Policy occasionally.
The “Last Updated” date reflects the most recent version.

12. Contact Us

TiraLead Ltd
Email: hello@tiralead.com
Registered office address available upon request.